Cookie Troubleshooting Guide (2024)

  • Save

  • Pinterest

  • Email

  • Facebook

  • Print

(function() { document.addEventListener('DOMContentLoaded', function() { var componentMetadata = JSON.parse('\x7b\x22componentName\x22\x3a\x22ActionToolbar_59e5fa31-dc57-46ea-93d1-265650a760f0\x22,\x22deferOptions\x22\x3a\x7b\x22deferComponent\x22\x3atrue,\x22deferType\x22\x3a\x22OnDemand\x22,\x22deferId\x22\x3a\x22rb57bc4ff38a54694ba428245641daaf3\x22,\x22deferredContainerId\x22\x3a\x22\x2ffloatingActionToolbar\x2ffloatingActionToolbar_interop\x22,\x22deferredContainerView\x22\x3a\x22InteropDeferWrapper\x22\x7d,\x22viewName\x22\x3a\x22ActionToolbar\x22\x7d'); var configuration = {"contentId":"14e8cb2a-9976-43cc-a681-fd96e9b0cb3f","toolbarSettings":{"id":"59e5fa31-dc57-46ea-93d1-265650a760f0","regAction":"FAVORITE","eSourceCode":11275,"namePassedToEvents":"ArticleStandardLongFormToolbar","buttons":[{"addFavoriteErrorMessage":"Sorry, something went wrong. Please save again.","removeFavoriteErrorMessage":"Error occurred while removing from favorites","regAction":"FAVORITE","eSourceCode":11275,"isCurrentUserAnonymous":false,"isFavoriteItem":false,"id":"16a29701-2b75-4d9a-aa9c-860376da50d7","allowedForAnonymousUsers":false,"type":"Favorite","displayName":"Save","namePassedToEvents":"Favorite","cssClassName":"atButtonFavorite","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false},{"providerName":"pinterest","providerNamePassedToEvents":"Pinterest","shareUrlFormat":"//pinterest.com/pin/create/link/?url={0}","id":"c18cf08e-e436-4cd0-a180-1bafb15369a6","allowedForAnonymousUsers":true,"type":"Social","displayName":"Pinterest","namePassedToEvents":"Pinterest","cssClassName":"atButtonPinterest","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false},{"templateId":"13bdd311-4300-4fb8-9d78-9cbaf98f5578","dialogHeading":"Email Article","emailCode":"BC_ContentEmail","dialogSettings":{"cancelButtonText":"Cancel","copyToSenderLabel":"Send a Copy to Myself","emailAddressesLabel":"* Email Address(es)","emailInstructionText":"Separate email addresses with commas","fromText":"From:","privacyPolicyText":"\u003cp\u003e\u0026copy;2024 General Mills, Inc. All Rights Reserved. This information will only be used to send an email to your friend(s) and will not be saved. Please read our \u003ca rel=\u0022noopener noreferrer\u0022 rel=\u0022noopener noreferrer\u0022 href=\u0022http://www.generalmills.com/company/privacy-policies/privacy-policy-us\u0022 target=\u0022_blank\u0022 shape=\u0022rect\u0022\u003ePrivacy Policy\u003c/a\u003e.\u003c/p\u003e","requiredFieldText":"* Required","sendButtonText":"Send","senderEmailAddressLabel":"* Your Email Address","senderFirstNameLabel":"* Your First Name","sendToText":"Send To:"},"id":"be9422a3-85a8-4c31-86f5-e171255bb89d","allowedForAnonymousUsers":true,"type":"Email","displayName":"Email","namePassedToEvents":"Email","cssClassName":"atButtonEmail","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false},{"providerName":"facebook","providerNamePassedToEvents":"Facebook","shareUrlFormat":"//facebook.com/sharer/sharer.php?u={0}","id":"6c3f442d-6ffe-460f-8360-b02b122d326c","allowedForAnonymousUsers":true,"type":"Social","displayName":"Facebook","namePassedToEvents":"Facebook","cssClassName":"atButtonFacebook","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false},{"layoutParameter":"p%3d1","id":"de022929-4416-4bc9-ab3c-ae5711d562bf","allowedForAnonymousUsers":true,"type":"Print","displayName":"Print","namePassedToEvents":"Print","cssClassName":"atButtonPrint","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false}],"isSticky":true},"userSettings":{"isCurrentUserAnonymous":true,"isFavoriteItem":false},"pageAttributes":{"url":"https%3a%2f%2fwww.bettycrocker.com%2fhow-to%2ftipslibrary%2fbaking-tips%2fcookie-troubleshooting-guide","contentId":"14e8cb2a-9976-43cc-a681-fd96e9b0cb3f"},"recaptchaPublicKey":"6LfU_icUAAAAALSqSjRg5hqZwbPr1b8k-_80a_S_"}; var moduleName = 'actionToolbar'; var isVueModule = true; GeneralMills.PandoSites.RegisterControlInstance(moduleName, configuration, componentMetadata, isVueModule)});})();

Updated October 13, 2020

Cookie Troubleshooting Guide (1)

Everyone makes mistakes, even experienced cookie bakers like you. Don't worry, we got baking in the Betty Crocker Test Kitchens to find out how to fix flat cookies, burnt cookies and other travesties in the future.

Why Are My Cookies Flat?

Cookie Troubleshooting Guide (2)

Mistake: When cookies turn out flat, the bad guy is often butter that is too soft or even melted. This makes cookies spread. The other culprit is too little flour—don't hold back and make sure you master measuring. Finally, cookies will also flatten if placed and baked on hot cookie sheets. Keep it cool to start with.

How to Fix it: If too-soft butter was the culprit, try refrigerating cookie dough for 1 to 2 hours before baking. If too-little flour was the issue, try adding an additional 1 to 2 tablespoons of flour to the dough. Then, bake a test cookie. If neither were the mistake, it was probably a too-hot pan that caused the spreading. Cool your cookie sheet before baking another batch.

How to Avoid it: Allow your butter to come to room temperature—then cut it into pieces. The perfect temp should take about 30 minutes. Make sure you’re using the most accurate measuring method and the correct measuring tools. Cool your cookie sheet in between batches—allow the sheet to sit at room temperature for 5 to 10 minutes, then run under cold water and dry—this will cool the sheet without it warping.

How Come My Cookies Baked Together?

Cookie Troubleshooting Guide (3)

The Mistake: When cookies bake together, it’s because they were too close. Just like us, cookies need a little breathing room—otherwise, they have a meltdown!

How to Fix it: Make a snack of your cookie clump or break it into pieces and use it as a topper for your ice cream sundae!

How to Avoid it: Give your cookies space...about 2 inches apart. You should be able to fit a dozen cookies onto a sheet. Remember to let your cookie sheets cool in between batches or your dough will spread.

Why Did My Cookies Burn?

Cookie Troubleshooting Guide (4)

The Mistake: Let's get to the bottom of burnt cookies! A few things can cause your cookies to burn: a dark-colored cookie sheet could cause it or if the temperature is at full tilt. And, sometimes it’s just the simplest answer: cookies were baked too long.

How to Fix it: The good news is, you only bake one sheet at a time, so your recipe isn't ruined because of one burned batch. The bad news is, burnt cookies just aren't the same as the real things, so throw them out and start again!

How to Avoid it: Use a shiny, silver-colored aluminum cookie sheet, which will reflect heat. Timing is everything too. Remember to set a timer as the cookies enter the oven. It’s also a good idea to use an oven thermometer to check your oven’s temperature. A piece of advice, oven temperature gauges can be 25 to 50 degrees off.

Why Did My Cookies Bake Unevenly?

Cookie Troubleshooting Guide (5)

The Mistake: If your tray of cookies bakes up unevenly—with some cookies tough and overdone and others too soft and raw—it’s probably because the cookie dough balls you started with were too varied in size.

How to Fix it: As long as the cookies are not tooth-breakingly hard or raw, you can still enjoy them. You could remove the cookies that are done and keep the others cooking for a few minutes more.

How to Avoid it: Luckily, this is an easy one. Use a spring-loaded cookie scoop or tablespoon measure your cookies to the T. Cookies will get done at the same time, and you won’t wind up with a tray of cookies that’s simultaneously overdone and underdone. Get the inside scoop on cookie shaping.

Why Did My Cookies Stick to the Sheet?

The Mistake: Cookies stick to the sheet when they’ve been left to cool for too long.

How to Fix it: When this happens, put the cookies back in the oven to soften enough that they release from the pan. Simple! This should happen quickly, in 1 to 2 minutes. Remember, you're warming them up again, not baking them!

How to Avoid it: Pay as much attention to your cooling process, as you do to your baking process. Most recipes advise leaving cookies on the sheet for 1 to 2 minutes, after being removed from the oven. This allows cookies to set and makes them easier to move. Next, place cookies on a cooling rack to finish cooling completely.

Now that you know what not to do, learn what to do. With tips from the Betty Crocker Test Kitchens, you’ll be baking perfect homemade cookies in no time.

(function() { document.addEventListener('DOMContentLoaded', function() { var componentMetadata = JSON.parse('\x7b\x22componentName\x22\x3a\x22NewsletterCTA_b9911a56-3a0d-4b1c-8521-df6c10ce048a\x22,\x22deferOptions\x22\x3a\x7b\x22deferComponent\x22\x3atrue,\x22deferType\x22\x3a\x22OnDemand\x22,\x22deferId\x22\x3a\x22r5beb3d54891c431f8960fd95d01c7d2d\x22,\x22deferredContainerId\x22\x3a\x22\x2fprimaryColumn\x2finteropInlineNewsletterCta\x22,\x22deferredContainerView\x22\x3a\x22InteropDeferWrapper\x22\x7d,\x22viewName\x22\x3a\x22NewsletterCTA\x22\x7d'); var configuration = {"unsubscribedNewsletters":[{"listId":"1e34a555-89d1-45f0-8f07-b3ae6b01c03c","thumbnailImageUrl":"/-/media/GMI/Core-Sites/BC/Images/Shared/myaccount/newsletters/BC_Thumb157x157.png?sc_lang=en","previewUrl":"https://morpheus3.idpk.net/email_sends/9111/preview","name":"Betty\u0027s Email","isPromo":false}],"settings":{"anonymousCopy":"Ready to Be Inspired?","anonymousDescriptionCopy":"We know you’ll love our daily tips, trends and tasty recipes sent right to your inbox.​","anonymousThankYouCopy":"\u003cp\u003eThanks! Your first email is on its way.\u003c/p\u003e\n","anonymousThankYouDescriptionCopy":"\u003cp\u003e\u003cspan\u003eNow that you\u0026rsquo;re signed up, create an account on BettyCrocker.com to save your favorite recipes, learn more about special promotions and get inspired through Betty\u0026rsquo;s expert tips.\u003c/span\u003e\u003c/p\u003e","anonymousButtonText":"Sign up now","anonymousEmailInvalidErrorText":"Please enter a valid email address.","anonymousSubscribeErrorText":"We encountered an error while signing you up. Please try again.","anonymousEmailAddressPlaceholderText":"Enter your email address","anonymousEmailAddressLabel":"Email Address","anonymousLegalCopy":"By signing up, you accept our\u0026nbsp;\u003ca rel=\u0022noopener noreferrer\u0022 href=\u0022https://www.generalmills.com/privacy-security/us-english-privacy-policy\u0022 target=\u0022_blank\u0022\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003ePrivacy Policy\u003c/span\u003e\u003c/a\u003e\u0026nbsp;and agree that your information may be used across our\u0026nbsp;\u003ca rel=\u0022noopener noreferrer\u0022 href=\u0022https://www.generalmills.com/food-we-make/brands\u0022 target=\u0022_blank\u0022\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003efamily of brands\u003c/span\u003e.\u003c/a\u003e","requiredFieldText":"","standardSmallImageUrl":"/-/media/GMI/Core-Sites/BC/Images/BC/seasonal/2021_Christmas/ncta_bg.png","standardLargeImageUrl":"/-/media/GMI/Core-Sites/BC/Images/BC/seasonal/2021_Christmas/ncta_bg.png","backgroundColor":"#333333","accentColor":"","registrationUrl":"/register/reg-fp?RegAction=SUBSCRIBERUPGRADE\u0026esrc=11275\u0026returnUrl=%2fhow-to%2ftipslibrary%2fbaking-tips%2fcookie-troubleshooting-guide","registrationLinkText":"Join free!","enableExpandedFields":false,"hideForSessionCookieExpiration":0,"ctaType":"StandardAnonymous","location":"Inline","userState":"Anonymous","sourceCodeOverride":0}}; var moduleName = 'newsletterCta'; var isVueModule = true; GeneralMills.PandoSites.RegisterControlInstance(moduleName, configuration, componentMetadata, isVueModule)});})();

(function() { document.addEventListener('DOMContentLoaded', function() { var componentMetadata = JSON.parse('\x7b\x22componentName\x22\x3a\x22ConsumerGeneratedContent_14e8cb2a-9976-43cc-a681-fd96e9b0cb3f\x22,\x22deferOptions\x22\x3a\x7b\x22deferComponent\x22\x3atrue,\x22deferType\x22\x3a\x22OnDemand\x22,\x22deferId\x22\x3a\x22rb2631fd964c547858b74fd47ede376a6\x22,\x22deferredContainerId\x22\x3a\x22\x2fratingReview\x2finteropRatingReview\x22,\x22deferredContainerView\x22\x3a\x22InteropDeferWrapper\x22\x7d,\x22viewName\x22\x3a\x22ConsumerGeneratedContent\x22\x7d'); var configuration = {"loaderScript":"https://apps.bazaarvoice.com/deployments/bettycrocker/main_site/production/en_US/bv.js","type":"QuestionAndAnswer","language":"en","includeRatings":false}; var moduleName = 'consumerGeneratedContent'; var isVueModule = true; GeneralMills.PandoSites.RegisterControlInstance(moduleName, configuration, componentMetadata, isVueModule)});})();

Cookie Troubleshooting Guide (2024)

FAQs

Cookie Troubleshooting Guide? ›

Mistake: When cookies turn out flat, the bad guy is often butter that is too soft or even melted. This makes cookies spread. The other culprit is too little flour—don't hold back and make sure you master measuring. Finally, cookies will also flatten if placed and baked on hot cookie sheets.

How to tell what's wrong with chocolate chip cookies? ›

Mistake: When cookies turn out flat, the bad guy is often butter that is too soft or even melted. This makes cookies spread. The other culprit is too little flour—don't hold back and make sure you master measuring. Finally, cookies will also flatten if placed and baked on hot cookie sheets.

Why did my cookies turn out like cake? ›

Adding too many eggs can result in gummy, cake-like cookies. Adding too few eggs can result in dry, crumbly cookies. Beat each one in separately and thoroughly. If you run out of eggs while baking and find that you need more, you can add 1/4 cup vegetable oil for each egg required.

What's wrong with my cookie dough? ›

If your cookie dough is too dry and crumbly, it might not have enough fat. This is a common problem with recipes that use all-purpose flour. To fix this, you can add more fat to the dough. This can be in the form of butter, shortening, or even olive oil.

What happens if you add too much butter to cookies? ›

Too much butter makes cookies turn out just as you'd expect: very buttery. This batch of cookies was cakey in the middle, but also airy throughout, with crispy edges. They were yellow and slightly puffy in the middle, and brown and super thin around the perimeter.

Can you over mix chocolate chip cookie dough? ›

Unless you want extra-crispy cookies, avoid overmixing your dough. "Overmixing your dough will result in flatter, crispier cookies," Cowan said.

Why are my cookies fluffy and not flat? ›

Baking powder or flour in excess will cause cookies to rise more, making them more fluffy and cakey. Increased sugar will make them caramelize more and increased fat will make the dough heavier and richer, all increasing retention of water in the dough- these all add up to chewier cookies.

What does overmixed cookie dough look like? ›

You may notice visible pockets of flour, streaks of butter, or uneven coloration. When overmixed, though, cookie dough will feel dense, greasy, heavy, and warm. It may be tough to roll out or work with, just like overmixed pie dough.

What temperature do you bake cookies at? ›

Bake at 375 degrees F until golden and tender, 12 to 15 minutes. For crispy-cakey cookies: Bake the cookies at 425 degrees F until golden and crunchy on the outside, 8 to 10 minutes. For chewy cookies: Use 1 cup light brown sugar and 1/4 cup corn syrup and omit the granulated sugar.

Why not use melted butter in cookies? ›

“Room temp butter is able to hold onto air,” Szewczyk says. “You can mechanically shove air into it by creaming. Warm butter is not able to hold onto it, so you're going to get a denser dough.” When using warmer or melted butter, cookies will struggle to lift and lighten, resulting in a cakier texture, like brownies.

What happens if you over cream, butter, and sugar? ›

Over-creamed butter and sugar

Because it's too aerated, it can result in dense, gummy streaks in your cake when baking.

How do you fix failed cookie dough? ›

If the dough seems too soft, chill it for 10 to 15 minutes before baking. Use shortening instead of butter or a combination of the two if you don't want to sacrifice that buttery flavor. The dough was too wet. Using the wrong size egg could also add extra liquid, resulting in too much spreading.

Why are my chocolate chip cookies crunchy and not chewy? ›

The ingredients you use and how you shape your cookies both play an important role in whether your cookies turn out crispy or chewy. The type of flour and sugar you use, if your cookie dough contains eggs, and whether you use melted or softened butter all factor into the crispy-chewy equation, too.

How do you know if cookies have gone bad? ›

Off Smell or Taste: Any rancid, sour, or just "off" smell or taste is a clear indicator that cookies have gone bad. Mold: This is a definite sign of spoilage. If you see any mold, the cookies should be discarded immediately.

Why do my chocolate chip cookies taste weird? ›

The ingredients you used could be the culprit – using different sugars, melted butter, baking powder or baking soda can alter a cookie's texture and taste.

Why did my chocolate chip cookies flatten out so much? ›

Oven temperatures are a crucial factor in baking. If your cookies consistently come out flat, you may have selected the wrong baking temperature. If you bake cookies using too much heat, the fats in the dough begin to melt before the other ingredients can cook together and form your cookie's rise.

Top Articles
Latest Posts
Article information

Author: Catherine Tremblay

Last Updated:

Views: 5572

Rating: 4.7 / 5 (67 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Catherine Tremblay

Birthday: 1999-09-23

Address: Suite 461 73643 Sherril Loaf, Dickinsonland, AZ 47941-2379

Phone: +2678139151039

Job: International Administration Supervisor

Hobby: Dowsing, Snowboarding, Rowing, Beekeeping, Calligraphy, Shooting, Air sports

Introduction: My name is Catherine Tremblay, I am a precious, perfect, tasty, enthusiastic, inexpensive, vast, kind person who loves writing and wants to share my knowledge and understanding with you.