Enterprise Rent-A-Car in Houston , TX (2024)

Terrific customer service from rental desk to getting to the car, loading luggage, pairing my iPhone's Pandora with auto's system/speakers. On check-in 5 days later: efficient and friendly every step of the the way! Best car rental experience in a long time--& Enterprise at Houston Hobby Airport will get my business next time. Thanks!

The car we got had a constant rattle from somewhere in the trunk that we couldn't find and became really irritating after the fourth day. We told the check in person about it when we returned the car, but he didn't make any note of it or anything. The next person that gets the car will sure know it if it's not fixed.

Did not have car or car seats per reservation. Also had to choose airport location because they were only site that had car seats, no pick up offered so had to take uber. Passed other enterprise location on way to airport. Called ahead to try to arrange but no help.

Rental was fine but when we received an email with our rental receipt we noticed that we were being billed for satellite radio which we did not request. We sent an email and the charge was removed.

Came in and got out real easy. This staffs in this location are friendly and courteous. Pricing is awesome unlike other companies they charge you arm and a leg. Will definitely use this location going forward. Thumbs up, way up!!

We have rented several times at Houston Hobby Airport and have been very pleased. Efficient and courteous service. Very helpful. We have had no problems with the vehicles we have rented both small and large. I hope this type of service continues as we come there several times a year to visit relatives.

Enterprise Hobby rocks! I had several bad experiences with Avis and decided to switch to Enterprise on my next trip. The service was fantastic and the staff was very professional and polite.

In and out, fast and easy. Always happy to rent at this location. Staff is friendl and helpful. Go with Enterprise!

I don't think I've ever had an issue with Enterprise. I've always preferred to use my Debit instead of my credit card and they've never charged me something outrageous for it. They great your warmly and make sure your pick-up/drop-off process is extremely quick and easy. Houston, Miami, Puerto Rico...never had a problem when I've rented from Enterprise.

As usual, the staff was wonderful...from the airport, shuttle drivers and the office staff. We are always very satisfied with the service and the vehicles. Enterprise is the only car rental service we use when we travel. We have never had a problem with a vehicle or the staff.

Being a first time, young renter I figured I would be charged an obscene amount of money but it was the exact opposite. From the moment I walked through their doors they greeted me as if I had been a lifelong renter, treated me respectfully and didn't talk down to me once. The car they gave me was incredible. Practically new with all the features I requested, no compromises were made. I will definitely be renting from them next time I travel anywhere. Ten out of five stars.

Top notch service where you can tell each and every employee are proud to be working there. Awesome representation of the Enterprise brand.

I rent very often as I travel for business purposes. I booked this truck using the Enterprise app. Very fast and easy. When I arrived at the airport, there was no one at the counter so I proceeded to shuttle. Was not long wait, shuttle filled up quickly and we were dropped off at the site. I was waiting on with out a long wait. they had the unit I reserved. The person taking care of me was named Beonca. May not be spelled correctly. She went above and beyond expectations to satisfy our needs. Truck was very nice, new and clean. She even ran it through the was again and brought it back.
I recommend this branch highly.

I am a an enterprise plus member so I travel quite frequently. I recently visited Houston and had to make another business trip while I was there. I used the Enterprise at the Hobby airport and in addition to their convenient reservation Dept, clean and updated cars, they also have a very friendly staff. Mr Terrance Beaman was by far one of the best and most professional employees I have ever met at Enterprise!!! You keep up the good work and I will continue to rent from Enterprise at Hobby Airport when I am in Houston!!!!!

Very nice and courteous. I'm in and out in a flash. Even give you a bottle of water for the road!!!!

I have used eveytime i go to Houston. Very courteous and professional. They get you in and out. I HOGHLEY RECOMMENDED!!! KEEP DOING WHAT YOU DO!!!

Excellent service. Everyone was very helpful with my needs at the airport counter as well as the pick up station.